How Can We Help?

Find answers to common questions or reach out to our team directly — we're happy to help.

Frequently Asked Questions

How does SylCampus extract information from my syllabi?

SylCampus uses advanced AI technology to analyze your uploaded syllabi and automatically extract important dates, assignments, exams, and other key information. Our system handles PDF and Word documents, and we're constantly improving our parsing accuracy.

Is my personal information secure?

Yes, your privacy is our top priority. We securely store syllabus information to provide you with seamless access and improved features. Your personal data and account information remain private — we do not share any personal details with third parties.

What happens if SylCampus misses an important date?

While our AI is highly accurate, we understand it's not perfect. You can always add personal tasks directly on your dashboard to fill in anything that wasn't extracted automatically. You can also edit events manually at any time.

What file formats does SylCampus support?

SylCampus currently supports PDF, DOCX, and DOC file formats. We recommend PDF or DOCX for the best parsing results. If you have a syllabus in another format, try converting it first.

How quickly will my calendar be updated after uploading?

Processing typically takes 30–90 seconds per syllabus. Your dashboard updates automatically once extraction completes. The calendar subscription feed also updates immediately so any subscribed calendar app will pick up the new events.

How do I add my SylCampus calendar to Google or Apple Calendar?

Go to your Dashboard → Calendar section → click the Google or Apple button in the "Sync to your phone" bar. This will take you to a step-by-step guide with instructions for every platform.

Can I use SylCampus on my mobile device?

Yes! SylCampus is fully responsive and works seamlessly on phones, tablets, and desktops. You can upload syllabi, manage tasks, take notes, and view your calendar from any device with an internet connection.

Still Need Help?

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bookbagai@gmail.com

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